SPoG Global by Manzeera One operating layer. Every signal. Every sector.

Forecasts pre-booked and ad-hoc PRM volumes by hour, terminal and assist type, and triggers staffing and equipment ahead of the bank.

Reads the assist mix each flight needs and allocates the right wheelchair, ambulift, buggy and agent capacity before the bank lands.

Flags PRM passengers likely to miss a connection and triggers prioritised dispatch and re-routing before the assist fails.

Follows every assist to its gate and fires a wait-time or flight-change alert the moment one is at risk of a late close-out.

Forecasts where ambulifts, wheelchairs and buggies will be needed and pre-positions serviceable units before demand forms.

Locates wheelchairs, buggies and ambulifts live and triggers retrieval when units drift from where demand is forming.

Detects service times drifting toward ECAC thresholds, triggers intervention before a breach, and generates audit-ready evidence automatically.

Evidences every assist delivered against airline and contract terms so billing is accurate and cost recovery supported.

Compiles volumes, service times and exceptions automatically into the day's decisions and a clean end-of-shift handover.

Passenger Assistance (PRM)